How you use it
- Ask about today
Type or talk: today’s bookings, reports waiting, who needs a call back.
- Confirm what Maddy proposes
Actions arrive as cards. Confirm the ones you want, and the rest expire.
- Teach it your clinic, then switch it on for patients
Add what patients usually ask, choose a greeting and quick replies, and turn on the chat for your page and WhatsApp.
What you can ask
- About the clinic, today’s bookings, who is waiting, what still needs you
- To do something, Maddy proposes the action and you confirm it
- To draft, social posts, blog posts and presentations, starting from ready prompts
- With a photo or a PDF, attach it and ask about it
Maddy proposes. A person confirms. Nothing changes in your clinic on its own. Every action is a card you confirm or wave away, and a proposal left alone expires after 15 minutes.
The same assistant, facing patients
Switch it on and Maddy answers patients in the chat on your clinic page and on WhatsApp: your hours, services and fees from the knowledge you give it, and appointment requests your staff confirm. It stays off until your page is published and your KYC is verified.
Questions doctors actually ask
Can Maddy change things in my clinic by itself?
No. Maddy proposes an action as a card and a person at the clinic confirms it. A proposal nobody confirms expires after 15 minutes.
Does Maddy talk to patients?
Only if you switch it on. It then answers in the chat on your clinic page and on WhatsApp, from the knowledge you give it, and captures appointment requests for your staff to confirm.
What does Maddy cost?
Questions about your own clinic are free. Web searches and marketing drafts come from a monthly allowance of 100 on Starter, 250 on Growth and 500 on Enterprise. Patient chats use credits: 1 a session and 3 for a booking request on your page, 4 for a booking request on WhatsApp.
Works with
The whole platform
One login, one patient record, every screen below. See them all explained.