How the AI receptionist answers calls

What actually happens on the line: greeting, language, finding the doctor, and booking as a request.

The greeting

When a patient calls, the AI answers with your clinic's name and asks how it can help — in Hindi or English, following the caller's lead. It speaks naturally and handles everyday phrasing, not rigid menus.

Finding the right doctor

The AI asks what the visit is about and matches the caller to the right doctor in your clinic, then reads the live schedule for that doctor's actual open slots.

Booking as a request

When the caller picks a slot, the AI notes the booking as a request and tells the caller honestly that the clinic will confirm. It never promises a confirmed appointment on its own.

What your staff see

The request appears in your schedule with the caller's details and preferred slot. One tap confirms or declines; the patient then hears the final word from your clinic.