Help video 13

Set up WhatsApp

This is your WhatsApp page. It sets what your clinic sends, and where your own alerts go.

44 SECONDSCAPTIONS ON SCREENVOICE: ALLY, MEDIGENT

Step by step

  1. Alerts to your phone tell you the moment a patient books or asks for a call back. Add up to two more emails, like your front desk.
    AlertsAlert emails
  2. Patient messaging sends the patient a WhatsApp after a booking call. Your clinic details go at the end of every message.
    Patient messagingClinic details
  3. Switch on a daily report, a prescription copy for the patient, or a follow-up when a caller hangs up before booking.
    Daily reportPrescription copyDropped calls
  4. Patient replies shows messages patients send you. Reply within 24 hours, or call them instead.
    Patient replies

Set it once, and your patients stay in the loop. See you inside!

Where to find it: in the Medigent app, open WhatsApp from the menu on the left.

Open WhatsApp

Need more help?

Email support@medigent.in and a person from our team will reply.