Help video 09

Reminders and Follow-ups

This is Reminders and Follow-ups. It messages patients for you, on time.

35 SECONDSCAPTIONS ON SCREENVOICE: ALLY, MEDIGENT

Step by step

  1. Appointment reminders go out before each visit. Pick the channel and how long before.
    Before each visitChannelHow long before
  2. Switch on recalls or birthday wishes too. A switch that is off sends nothing.
    RecallBirthdays
  3. Follow-ups chase one patient about one thing. They stop the moment the patient answers or books.
    Start a follow-upPick a patient
  4. Below, see who is being chased, and any reminder that did not go out.
    Who we chaseRecent reminders

Set it once, and let it run. See you inside!

Where to find it: in the Medigent app, open Reminders & Follow-ups from the menu on the left.

Open Reminders & Follow-ups

Need more help?

Email support@medigent.in and a person from our team will reply.