Step by step
- Every patient who messages your WhatsApp number shows up here. Tap a chat to open it.Chats
- Read the message and type your reply below. Reply within 24 hours, or WhatsApp will not deliver it.MessageReply
- Open the patient's record, or write a new prescription, straight from the chat.PatientNew Rx
- Want help after hours? Turn on the auto-reply bot to chat with patients and take bookings.Auto-reply bot
That's your inbox. Happy chatting!
Where to find it: in the Medigent app, open Patient EHR, then the Chats tab from the menu on the left.
Open Patient EHRMore help videos
Need more help?
Email support@medigent.in and a person from our team will reply.
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